At Tower Gaming our primary goal is to earn your trust so you can fully enjoy your online experience. We are continually reviewing and updating our online gaming software and technology to ensure that we have done everything we can to make Tower Gaming the most secure, safe and trustworthy gaming site online.

In an online environment, the prevention of collusion and hackers are key areas of concern in respect to maintaining integrity. It is not always easy to ask someone to provide their personal information and to transfer it across the internet, especially when there is money involved. At Tower Gaming one of our highest priorities is your trust. We ensure that we keep your information protected; that the games are fair; and that our customer support team is available to you 24/7.

Your Information, and Money, are Safe

Tower Gaming uses the most advanced data encryption techniques to guarantee that your information is only available to a select few within the Tower Gaming family. We encrypt all your information using the internationally accepted industry standards SSL encryption algorithms. That means all of your information going back and forth; from your address, to the cards you are being dealt is being protected by the same amount of security a bank would use. In addition, we perform security checks at key moments to keep your account information consistently safe. For example, whenever requesting a Cash-Out, Tower Gaming will perform an account review for your benefit.

Additionally, We understand that a major area of concern for anyone depositing money through an e-commerce website is the safety and security of their money. At Tower Gaming, we take your concerns to heart which is why we offer industry-leading payment security solutions, including Verfified by Visa and Mastercard Securecode. When you are ready to deposit or cash in at Tower Gaming, we use only the best. All of the industry leaders such as Click2Pay, ClickandBuy, Moneybookers, NETELLER ensure you can deposit and withdraw with confidence. We add new payment options all the time, ensuring you have flexibility while managing your money. Remember, our friendly and helpful support staff are always on hand to help with any questions you might have.

Responsible Gaming

Participating in online gaming is exciting, fun and potentially profitable for those that chose to play. However, Tower Gaming is accutely aware of the possibility of gaming abuse and the repercussions it could have on an individual. Because of this, Tower Gaming takes every precaution to ensure that our products and services are used only by those who have legal right to do so. Under no circumstances are any gamers allowed to play for real money unless they meet the minimum age requirement of 18 or the standard legal age to participate in online gaming in the country of their residence.

In addition, Tower Gaming will never support the ongoing abuse of our games by problem gamblers. At any point in time, customers have the capability to close their accounts, set financial limits, unsubscribe from newsletters, set limits on playing times or create temporary blocks to reduce access to online games. We also reserve the right to block gamblers from the use of our products and services should we feel they are not being used in the manner of their intent. For more information on the various methods that Tower Gaming uses to help encourage responsible and enjoyable gaming, please do not hesitate to contact our Support Team.

Fair Gaming

Tower Gaming takes every care to provide players with a fair and just gaming environment. We store all the games on our servers so that if there is a play called into question, it can be easily accessed and reviewed by our experienced staff. During play, your cards are only sent to your computer – we use the most sophisticated software available to ensure that only you get to see your cards. To further avoid collusion, we only allow one account per IP address to play at any given table. Tower Gaming takes all allegations of collusion very seriously and investigates every report made by one of our players.

For all of our card games, the shuffling algorithms have been reviewed by independent auditors from eCOGRA. This ensures safe and fair gameplay for all our players at all our games. This review occurs monthly, ensuring that whenever you’re playing, your cards are safe.

Real Players, Real Competition

The Poker Software that Tower Gaming employs makes use of a technology called "BotGuard." This advanced piece of code seeks out and identifies fraudulent poker gameplay based on tiny behavioural characteristics and non-human regularities. It would be impossible to watch all of our poker players all of the time so Tower Gaming makes use of "BotGuard" to identify and eradicate the use of non-human players. What this means to you is that you can play at Tower Gaming with full confidence that the person you're playing is just like you; a human being!

Random Number Generator Certified

Tower Gaming is TST Certified, ensuring that our Random Number Generators have been thoroughly evaluated and certified by a team from Technical Systems Testing. Our promise is that every player at Tower Gaming will get the fairest and most accurate gaming experience online, and our certification by TST proves we deliver on that promise. Remember that whenever you play at Tower Gaming, you're being given the absolute best and fairest gaming experience on the planet.