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The end user license agreement (the "agreement") should be read by the player (The "user" or "you") in its entirety prior to your use of Tower Gaming's Service or Products. If you do not agree to these license terms and conditions you must delete the Tower Gaming software from your computer. These terms and conditions together with "About Tower Gaming", "Prohibited Program Policy" and "Tower Gaming Trust and Security" constitute a legally binding agreement between you, the end user, and Tower Gaming.Com.
- LICENSE AGREEMENT
- REGISTRATION OF ACCOUNT
- LICENSE RESTRICTIONS
- LIMITATIONS ON USE
- LIMITED WARRANTY
- LIMITATION OF LIABILITY
- HOLD HARMLESS AND REMEDY
- YOUR REPRESENTATIONS AND WARRANTIES
- SEVERABILITY
- INFORMATION COLLECTION
- E-MAILS
- CASINO BONUS CONDITIONS
- REAL MONEY PLAY RESTRICTIONS
- EQUAL IN EQUAL OUT POLICY
- MAP - MULTI ACCOUNT POLICY
- TOURNAMENT COLLUSION REFUND POLICY
- PROHIBITED PROGRAM POLICY
- BETTING TERMS AND CONDITIONS
1. LICENSE AGREEMENT
This website is owned and operated by Tower Gaming Gaming SA and Mass Entertainment Ltd. and powered by OnGame Network Ltd. Payment services are provided by CQR UK Payment Solutions Ltd. Credit Card transactions on your bank statement will be shown as Towergaming.com.
Ongame grants to Player a non-exclusive license, without sub-license rights, to use the Poker Software ("Software") subject to the terms of this Agreement. Tower Gaming Gaming and Ongame Network (together "Tower Gaming ") may modify this Agreement at any time without notice and Player shall periodically review this Agreement and any other terms and conditions posted at this Web site at a rate not less than once monthly. You shall not participate in the Games, open, use or reuse the Software, enter the Web site, or the card room, nor accept any prize if you do not fully understand, agree to, become a party to, and abide by, without exception, all rules, regulations and terms and conditions contained herein, which may change from time-to-time. The term of this Agreement will be automatically extended for three years from the date you receive any Tower Gaming Software upgrades or subsequent Tower Gaming Software versions.
2. REGISTRATION OF ACCOUNT
To play at Tower Gaming , you must first register for an account ("Account") by choosing a unique user ID ("User") and password after entering your true and current personal information. After registration with Tower Gaming you will be able to access both play money and real money games. Tower Gaming grants the User the right to install and run the Software on any computer for which it was designed. The User may only use the Software to connect to the Tower Gaming servers using valid and current registration information.
3. LICENSE RESTRICTIONS
You may not:
(a) permit other individual(s) to use the Software unless such other individual(s) agree(s) in writing to accept the terms of this Agreement;
(b) modify, translate, reverse engineer, de-compile, disassemble or create derivative works based upon the Software;
(c) copy the Software;
(d) rent, lease, transfer, sub license or otherwise transfer rights to the Software;
(e) remove any proprietary notices or labels on the Software, including the code underlying the Software; or
(f) use the Software for any reason other than your private or personal use.
4. LIMITATIONS ON USE
It is each Player's responsibility to follow his/her local gaming age restrictions. In any case, no person under the age of eighteen (18) is permitted to participate in games at Tower Gaming . YOU AGREE NOT TO USE THE SOFTWARE TO PARTICIPATE AT TOWER GAMING EXCEPT WHERE IT IS EXPRESSLY LEGAL TO DO SO. Residents of some locations are prohibited from playing Tower Gaming 's games for real money or prizes. It is the responsibility of each Player to know and abide by their jurisdiction's law relating to gaming.
No person will be allowed to have more than one account. Tower Gaming reserves the right to request a photocopy of a government issued ID, in order to verify a Player's identification. If a Player opens more than one account, Tower Gaming reserves the right to block play for all the Players accounts except one remaining account. It is the responsibility of the Player to cash-out any remaining funds from the blocked account(s). Any play money credits, poker points, tournament tickets or coupons within the blocked accounts are non-transferable and in such an instance shall be deemed null and void.
Only 1 real money account is allowed per household.
Tower Gaming reserves the right to close any other real money accounts that are traced to the same address or computer. In such a situation, any remaining funds may be cashed out by the Player. If promotional bonuses have been deposited into a duplicate account by Tower Gaming , Tower Gaming reserves the right to remove all bonuses paid into all linked accounts. If the return of an amount of money paid into either of the linked accounts by Tower Gaming is outstanding, Tower Gaming reserves the right to demand that the Player deposits a sum into Player's own account equal to the debt owed. This amount shall be removed by Tower Gaming in order to settle any outstanding debt.
A Player is only allowed to fund 2 real money accounts on behalf of other Players.
If a Player funds more than three accounts in total, i.e. his or her own and 2 other Players', Tower Gaming reserves the right to block play for all the accounts except one remaining account. It is the responsibility of the Player to cash-out any remaining funds from the blocked account(s). Any play money credits, poker points, tournament tickets or coupons within the blocked accounts are non-transferable and in such instance shall be deemed null and void.
Tower Gaming assumes no responsibility for the actions by you, the Player. You acknowledge that the games offered by Tower Gaming may be deemed an illegal activity in certain jurisdictions, and represent that Player has made a reasonable inquiry into the legality of gaming in the Player's country.
Tower Gaming is not responsible for claims for losses or damages resulting from real money play under any condition. Play at Tower Gaming is at the sole option, discretion and risk of the Player. Player is also responsible for maintaining the secrecy and security of their account passwords and other personal security information. Tower Gaming is not responsible for the unauthorized use of Player, the Player's, account or any losses that may result, of such unauthorized use.
Tower Gaming also has the right to hold any and all of a Player's funds indefinitely if Tower Gaming determines in its sole discretion that the Player has been involved in fraudulent activity in using Tower Gaming 's site. Fraudulent activity may include, but is not limited to, stolen credit cards, transfer of funds to other Player accounts (chip dumping), forgery, collusion and the provision of false account information.
You may only use the Software in accordance with the rules posted on the Tower Gaming site as may be modified from time to time. In cases where disputes arise between players, Player agree that judgments of Tower Gaming are final, binding and conclusive in all matters. All taxes, duties and fees applicable in connection with any money or prizes awarded to a Player are the Player's sole responsibility. Violation of any Tower Gaming policy or rule may result in suspension or termination of the Player's Tower Gaming account.
5. LIMITED WARRANTY
Tower Gaming does not warrant that the Player's use of the Software will be uninterrupted or that the operation of the Software will be error-free or secure. Tower Gaming does warrant to Player that the Software will operate for purposes of normal use for a period sixty (60) days from the date of this Agreement. In the event that this warranty is breached, Tower Gaming 's only obligation under this Agreement and at Tower Gaming 's option player's sole remedy is to either (a) have Tower Gaming replace Player Software with new Software supplied by Tower Gaming ; or (b) terminate this Agreement and return any fee, if any, Player paid to purchase the Software, provided that such fee will not include any costs resulting from Player's real money play.
6. LIMITATION OF LIABILITY
Tower Gaming is not responsible for any losses incurred by Player in real money play. The Software is provided "AS IS." THERE ARE NO WARRANTIES OF ANY KIND AS TO THE SOFTWARE'S IMPLIED MERCHANTABILITY OR TO FITNESS FOR A PARTICULAR PURPOSE, EVEN IF TOWER GAMING HAS BEEN ADVISED OF THAT PURPOSE. TOWER GAMING WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF TOWER GAMING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This Agreement will not be governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is expressly excluded.
All Deposit and Withdrawal options may vary based on Player's country of residence. Availability of Deposit and Withdrawal methods may vary for all players and are subject to change.
7. HOLD HARMLESS AND REMEDY
You agree to hold harmless, indemnify and defend Tower Gaming , its officers, directors, employees and contractors, from and against any losses, damages, fines and expenses (including attorneys' fees and costs) resulting from your violation of any of the terms of this Agreement.
8. YOUR REPRESENTATIONS AND WARRANTIES
You hereby represent and warrant to us as follows:
A. You have read and you understand this Agreement.
B. The execution, delivery and performance by you of this Agreement and the consummation by you of the transactions contemplated hereby will not, with or without the giving of prior notice, the lapse of time or both, conflict with or violate: (i) any provision of law, rule or regulation to which Player is subject; (ii) any order, judgment, decree,or other instrument applicable to Player or binding upon Player's assets or properties.
9. SEVERABILITY
If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not invalidate or render unenforceable any other part of this Agreement so that the Agreement will be construed as not containing the particular provision or provisions held to be invalid or unenforceable.
10. INFORMATION COLLECTION
Tower Gaming will collect information from browsers through using “cookies”. The information will be, for example, the type of browser Player use, your I.P. number, etc. This information is collected for security reasons with the aim of constantly improving our Web site to better meet Player needs.
Tower Gaming uses a session-cookie to authenticate our customers after login. This cookie is terminated as soon as Player logs out from Player's account. Tower Gaming will always strive to not make unnecessary use of cookies.
11. E-MAILS
Should Player no longer wish to receive account updates and promotional offers, Player may visit Player's 'My Account' page and tick the box to not receive newsletters.
12. CASINO BONUS CONDITIONS
Please note that all Monthly Casino Bonuses are subject to the following conditions:
Wager Requirement: Player must clear the 20 times (bonus +deposit) wagering requirement before Player can withdraw Player bonus money.
Time Limit: Players will have 30 days to clear the wager requirement.
Bonus Forfeit: Any withdrawal during the time of having an active Casino Bonus will result in the forfeit of that bonus.
Excluded Wagers: All Table, Card and Video Poker games as well as Jackpot 6000 slots will not count towards any casino bonus.
Minimum Deposit Requirement: $10
Please note that the all Sign-up (first time deposit) Casino Bonuses are subject to the following conditions:
Monthly Wager Requirement: Player must clear the 30 times (bonus + deposit) wagering requirement. Player must clear the stated wagering requirements before any withdrawals will be permitted.
Time Limit: Players will have 30 days to clear the wager requirement.
Withdrawals: Withdrawals are not permitted during the time of having any active Sign-up (first time deposit) Casino Bonus.
Excluded Wagers: All Table, Card and Video Poker games as well as Jackpot 6000 slots will not count towards any casino bonus.
Country Restrictions: Casino Bonuses are not available to Players whose country of origin is stated China or Denmark.
Please note that Free Spins at the Casino are subject to the following conditions:
Wager Requirement: Any money won during Player free spins will be treated as bonus money and cannot be withdrawn until Player has wagered 20 times the amount of Player winnings. Player may keep track of Player progress on the "My Account" page.
Time Limit: Players will have 30 days to clear the wager requirement.
Bonus Forfeit: Any withdrawal during the time of having an active Casino Bonus will result in the forfeit of that bonus.
Excluded Wagers: All Table, Card and Video Poker games as well as Jackpot 6000 slots will not count towards any casino bonus.
Country Restrictions: Casino Bonuses are not available to Players whose country of origin is stated China or Denmark.
13. REAL MONEY PLAY RESTRICTIONS
Because of inadequate transaction processing for Players from United States, Canada, China, Costa Rica, Israel, Turkey, Afghanistan, Burma/Myanmar, Democratic Republic of Congo, Federal Republic of Yugoslavia & Serbia (including Kosovo), Iran, Iraq, Ivory Coast, Lebanon, Liberia, North Korea, Rwanda, Sierra Leone, Somalia, Sudan, Syria, & Zimbabwe, France, French Polynesia, French Guiana, French Southern Territories, Guam, Northern Mariana Islands, Puerto Rico, USA Minor Outlying Islands and the Virgin Islands Tower Gaming does not accept any new Real Money Players from those countries.
This restriction has been implemented , however it may be subject to change with the development of new deposit/withdrawal services. Unless federal laws where the Player is based state otherwise, existing Real Money Players from these countries or new Players wishing to sign up for a Play Money account may play on the site.
14. EQUAL IN EQUAL OUT POLICY
Tower Gaming has an agreement with the merchants, NETELLER and the various credit/debit card companies to the effect that when a Player deposits through a certain deposit option the Player will have to withdraw back through the the same option up to the total amount deposited, before the withdrawn amount can be made by any other means.
For example, if Player have deposited $100 three times (total $300) through NETELLER in total, and Player wants to withdraw $500 by check. By default we will send $300 to Player's NETELLER account and $200 by check.
IN ADDITION AND IN AGREEMENT WITH THIS LICENSE, THE USER IS REQUIRED TO READ THE ADDITIONAL TABS TITLED "ABOUT TOWER GAMING GAMING", "TOWER GAMING TRUST AND SECURITY ", AND "PROHIBITED PROGRAM POLICY".
15. MAP - MULTI ACCOUNT POLICY
Ongame Network allows players to register accounts with multiple Network Operators, but has the policy that an individual may only register for any single tournament from one of these accounts.
Any player who plays in a tournament from multiple player accounts will be in violation of this policy and suffer the following consequences:
- They will be disqualified from a tournament in-progress if the violation is detected in real-time.
- All money in all their player accounts with Ongame Network operators will be confiscated, and the accounts closed.
- They will be permanently banned from playing on Ongame Network.
When these banned players are caught, their money will be confiscated and their account closed.
At the Network’s discretion, tournament pay-outs (the distribution of tournament prize monies to winners) can be held for up to 14 days if an investigation is required (though we will try to conclude all investigations within 72 hours). Investigations are predicated on automatic processes and manual checks conducted by separate support and security teams both during and after tournaments.
Where an investigation determines there is or has been a serious problem, all accounts suspected of being involved may be frozen for the duration of the investigation. This means that players will not be able to log-in or play, and they will not be able to withdraw or transfer funds. We recognize that this will be an inconvenience and we regret that this may affect innocent players.
Where an investigation requires that tournament pay-outs be held pending distribution to winners, we will endeavour to communicate this to all players involved shortly after the tournament concludes.
Ongame Network has the policy of not sharing the results of its investigations. However, where appropriate, both the results and actions being taken will be made available to players through our Operators’ websites. If prizes need to be redistributed, this information will be provided directly to players.
Ongame Network recognizes that it is critically important to provide safe gaming for all our players, and to ensure that our card room is fair. We go to great lengths to eliminate all unfair advantages and are removing the potential advantage provided by using multiple accounts to register for a tournament. Note that we are advised by David Sklansky in respect to preventing various forms of collusion, and appreciate his expertise.
We also want to be clear that cheating of any kind will absolutely not be tolerated.
16. TOURNAMENT COLLUSION REFUND POLICY
This refund policy is an attachment to the Tower Gaming Gaming.com Terms of Service and the Ongame Network MAP Multi Account Policy. As such it cannot be reviewed as a stand-alone Policy nor does it overrule these documents in case of confliction. Please read through the above two documents before proceeding.
This Refund Policy covers Tower Gaming Gaming.com accounts and Tower Gaming Gaming.com accounts only. Accounts affiliated with other operators within the network will not benefit from it.
This Refund Policy details reimbursement rules in cases of confirmed tournament collusion. The punitive measures enforced upon caught colluders - although mentioned - are regulated by the Ongame Network multi-account Policy.
This policy has been engineered to provide just treatment in the case of cheating being determined in tournaments. All decisions will be made by Tower Gaming Gaming.com and cannot be overruled. Detailed information regarding our investigations – and the investigations made by the Ongame Network Security Team - will be released at our discretion.
Affected players will be contacted and refunded through Support.
The policy deals with three separate types of tournament collusion; checkdowns, chip dumping and co-op play (multi-accounting).
Checkdown
Checking down can occur when two or more players call an all-in player. On Tower Gaming Gaming.com it is against the rules and ethics of the game of poker to expressively agree upon this conduct. Equally it is against the rules to suggest such an action. However, merely suggesting it does not equate collusion.
Players found guilty of verbally agreeing to not play each other in a hand with the explicit intent of maximizing the chance of eliminating a third player will receive a warning. Repeat offenders risk having any prize money forfeited.
In confirmed cases, if he loses the hand, the all-in player will be refunded a ticket EQUAL to the value of the entered tournament.
Chip Dumping
Tournament chip dumping is defined as a situation where one player purposely loses chips to another player with the sole intent of increasing their combined chances of winning prize money. Chip Dumping will incur a permanent ban of all involved accounts and the forfeit of all the total value of prize money.
In cases of confirmed chip dumping, all REMAINING players in the event, at the time of the offence, will have the total value of the forfeited prize money split amongst them.
Co-op Play (multi-accounting)
Co-op play is defined as situations where one or more players enter a total of two or more accounts into a tournament (scheduled or sit-n-go) and are sharing, or attempting to share, information about hands or players between them. Sharing information includes playing the accounts from the same computer, using online messaging services or any other form of off- or online communication.
All Co-op play accounts will be permanently banned and risk, based on the Ongame Network multi-account policy, having their prize money and their entire bankroll ceased. In all cases of multi-account collusion we will also initiate a full investigation into related accounts. The individuals behind all caught accounts are not welcome to play on Tower Gaming Gaming.com under any circumstances.
In cases of multi-account collusion, the forfeited prize money will be split amongst all players who entered the event in question.
17. PROHIBITED PROGRAM POLICY
Background and purpose
We recognize that people want to become better poker players so they can improve their performance at our tables. There are a number of techniques that can be used to achieve this goal. In our opinion, not all of the existent tools are consistent with "fair play". The purpose of this policy is to separate acceptable techniques of performance improvement from techniques that are prohibited on Tower Gaming.
First of all, we would like to emphasize that education and experience are the strongest ways to develop a more successful game. We encourage this, and recommend worthwhile books for players interested in improving. We also recognize that numerous software tools are available which promise to help players improve their game performance. After consultation with many of our players, including professional poker players and top poker industry experts, we have decided to clearly separate these programs into two categories: 1) software tools that provide a fair advantage to a player and are allowed; and 2) software tools that provide an unfair advantage to a player and are prohibited. We both warn and promise players that we have a strict policy towards the use of prohibited programs. While there is a zero-tolerance policy in effect towards "poker bot" usage, collusion and other forms of cheating, we may allow players to continue playing if they stop using a prohibited program.
We want to keep our games fair for everyone and will take necessary steps to ensure this. For this reason, we reserve the right to change this policy at any time.
Poker Bots
We believe that players who use automated "poker bot" programs to make decisions or take actions on their behalf in games are cheating. All players must be comfortable and secure that they are technologically equal in our card room. To ensure this, we have banned the use of these programs. To be clear, players are prohibited from operating these programs or allowing these programs to operate while logged into their accounts. This prohibition includes all games, including tournaments and ring games, for all currencies, including real money and play money. Only humans are permitted to play on our site. Artificially-intelligent programs, processes, applications and all other forms of software and hardware - including those commonly referred to as "Poker Bots" or "Auto Folders"- are prohibited from making game decisions or taking game action on our site, either under their own auspices or under the supervision of a human.
Fair and unfair advantage
Through analysis of hand histories, players can learn about patterns, strengths and weaknesses in their game play (and that of their opponents), and determine areas for improvement. We provide a comprehensive hand history statistics in our software, but recognize some players want more [granular] specific details than that.
Programs that aggregate hand histories to profile a player’s own play and/or the play of opponent players at the same poker table, are allowed. PokerTracker and Texas Calculatem, for example, are programs that provide detailed statistical analysis of hand histories for beneficial review. As well as personal game play analysis, these programs also compile and profile a player's opponents' play. This is similar to how a meticulous player might use our "Player Notes" feature after every hand to compile their own profiles on opponents. As such, these programs are allowed. Conversely, programs that use statistics not collected by the player himself/herself through ordinary, fair game play, are not allowed. Programs that share data are not allowed. Further, we do not allow players to collude, share hole card information or team up against other players. We also prohibit the use of any software program that facilitates the sharing of this information or player profiles.
PokerEdge and CardAnalyzer, for example, are programs that compile player profiles in a database and then sell subscription access to their systems. These programs allow players to access profile information on players they have never played against, and we believe this provides an unfair advantage. As such, these programs are prohibited.
Examples of acceptable programs
Acceptable programs include, but are not limited to:
GameTime+
PokerAce Heads Up
PokerOffice
PokerTracker
PokerWeapon
Texas Calculatem
Examples of prohibited programs
Prohibited programs include, but are not limited to:
PokerEdge
PokerProphecy
PokiBot
StarSpy
WinHoldem
Supervision and sanctions
We currently have sophisticated processes in place to detect and prevent the use of prohibited programs. This technology is an extension of our anti-collusion security systems, and is deeply integrated with multiple tiers of our client and server architecture. It is in our collective interest to ensure the safety and integrity of the game and this is part of the security we offer all our players. We reserve the right to close accounts, seize funds and ban players from playing on Tower Gaming for using prohibited programs or cheating.
More Information
If you are considering using a program that is not on this list, please e-mail support with information about the program, including its name and a URL where we can find it. After we review it, we will make a decision about whether or not it is allowed.
18. BETTING TERMS AND CONDITIONS |
| 1. Introduction 2. Parties 3. Changes to the terms of use 4. Opening your account 5. Verification of your identity; Money laundering requirements 6. Username, password, and customer information 7. Deposits and withdrawals from your account 8. Placing a bet or gaming 9. Collusion, cheating, fraud and criminal activity 10. Other prohibited activities 11. Closure and termination by us 12. Alteration of the website 13. IT failure 14. Errors or omissions 15. Exclusion of liability 16. Breach of the terms of use 17. Intellectual property rights 18. Your personal information 19. Use of cookies on the website 20. Complaints and notices 21. Interpretation 22. Transfer or rights and obligations 23. Events outside our control 24. Waiver 25. Severability 26. Law and jurisdiction 27. Responsible gaming and gambling 28. Links 29. Promotional Rules |
|
| 1. Introduction: | |
| 1.1. | By using and/or visiting any section of the website betting.towergaming.com(the "Website"); or by opening an account on the Website you agree to be bound by: |
| 1.1.1. | the General Terms and Conditions, on this page; |
| 1.1.2. | the Privacy Policy, |
| 1.1.3. | any game rules, |
| 1.1.4. | any terms and conditions of promotions, bonuses and special offers which may be found on the Website from time to time. |
| 1.2. | All of the terms and conditions listed above shall together be referred to as "the Terms". |
| 1.3. | Please read the Terms carefully before accepting them. If you do not agree to accept and be bound by the Terms please do not open an account or continue to use the Website. Your continued use of the Website constitutes acceptance of the Terms. |
| 1.4. | The Terms will come into effect on the 9th of June 2010. |
| 2. Parties | |
| 2.1 | The Sportsbook Services and Content at the Website is provided by OddsMatrix Ltd, reg. no. C44411, 712, 14/19 Street, Valletta, VLT 1432 Malta. OddsMatrix maintains and operates a fully managed Sportsbook, by virtue of Letter of Intent Number LGA/CL2/497/2008 as issued by the Maltese Lotteries and Gaming Authority under the laws of Malta. |
| 2.2 | References in the Terms of Use to "us", "our," "we" or the “Company” are references to the party with whom you are contracting with, as specified above. |
| 3. Changes to the terms of use | |
| 3.1 | We may need to change the Terms for a number of reasons, including for commercial reasons, to comply with new laws or regulations or for customer service reasons. The most up-to-date Terms of Use can be accessed here, and the date on which they came into force is noted. |
| 3.2 | Where we make changes to the Terms of Use which we wish to notify you of, we will do so by email or by placing a notice on the Website. |
| 4. Opening your account | |
| 4.1 | In order to place a bet via the Website, you will need to open an account on the website ("Your Account"). |
| 4.2 | For various legal or commercial reasons, we do not permit accounts to be opened by, or used from, customers based or domiciled in certain jurisdictions, including the United States of America. If you are in such a jurisdiction than you should not open an account or use the Website. |
| 4.3 | In order to open Your Account for use of the Website, You can contact Customer Services, or by clicking here and following the on-screen instructions. |
| 4.4 | When you open Your Account You will be asked to provide us with personal information, including your name, date of birth, and appropriate contact details, including an address, telephone number and e-mail address ("Your Contact Details"). |
| 4.5 | You hereby acknowledge and accept that, by using the services at the Website, you may both win and lose money. |
| 4.6 | Your Account must be registered in your own, correct, name. You may only open one account for the sportsbook. Any other accounts which you open with us in relation to the Service and the Website shall be "Duplicate Accounts". Any Duplicate Accounts may be closed by us immediately and: |
| 4.6.1. | all transactions made from the Duplicate Account will be made void; |
| 4.6.2. | all stakes or deposits made using that Duplicate Account will be returned to You; and |
| 4.6.3. | any returns, winnings or bonuses which you have gained or accrued during such time as the Duplicate Account was active will be forfeited by you and may be reclaimed by us, and you will return to us on demand any such funds which have been withdrawn from the Duplicate Account |
| 4.7. | If you wish to open another account, you may do so by contacting the Manager at support@towergaming.com. If a new account is opened, the old account will be closed. |
| 5. Verification of your identity; Money laundering requirements | |
| 5.1 | You warrant that: |
| 5.1.1 | You are not younger than: |
| 5.1.1.1. | of 18 (eighteen) years; or |
| 5.1.1.2. | any legal age at which gambling or gaming activities under the law or jurisdiction that applies to you require ("the Legal Age"); and |
| 5.1.2. | the details supplied when opening Your Account are correct; and |
| 5.1.3. | You are the rightful owner of the money in your Account. |
| 5.2. | By agreeing to the Terms you authorise us to undertake verification checks as we may require ourselves or may be required by third parties (including, regulatory bodies) to confirm your identity and contact details (the "Checks"). |
| 5.3. | While we are undertaking any Checks, we may restrict you from withdrawing funds from Your Account. |
| 5.4. | In certain circumstances we may have to contact you and ask you to provide further information to us directly in order to complete the Checks. If you do not or cannot provide us with such information then we may suspend Your Account until you have provided us with such information or permanently close Your Account. Additionally, you will have to provide identification whenever you make a withdrawal of funds amounting to Two Thousand Three Hundred Euros (EUR 2,300) or more. |
| 5.5. | If we are unable to confirm that you are the Legal Age then we may suspend Your Account. If you are proven to have been under that age at the time you made any gambling or gaming transactions, then: |
| 5.5.1. | Your Account will be closed; |
| 5.5.2. | all transactions made while you were underage will be void, and all related funds deposited by you will be returned; |
| 5.5.3. | any stakes for bets made while you were underage will be returned to you; and |
| 5.5.4. | any winnings which you have accrued during such time will be forfeited by you and you will return to us any such funds which have been withdrawn from your Account. |
| 6. Username, password, and customer information | |
| 6.1 | After opening Your Account, you must not disclose (whether deliberately or accidentally) your username and password to anyone else. If you have lost or forgotten Your Account details you may retrieve your password by clicking on the “Forget your Password” link below the login portal. |
| 7. Deposits, withdrawals from your account | |
| 7.1 | If you wish to participate in betting or gaming using the Website, You must deposit money into Your Account which you can then use to place bets or play games. |
| 7.2 | Deposits to and withdrawals from an Account may be made through various payment providers that may change from time to time. Procedures, terms, and conditions vary between payment providers. We do not accept cash funds sent to us. |
| 7.3 | By depositing money you agree not to make any charge-backs, reversals or otherwise cancel any deposits into Your Account, and agree to refund and compensate us for unpaid deposits. |
| 7.4 | Your Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any banking insurance system. Additionally any money deposited with us in your Account will not earn any interest. |
| 7.5 | We may at any time set off any positive balance on Your Account against any amount you owe to us when we re-settle any bets or wagers pursuant to Duplicate Accounts, Collusion, Cheating, Fraud and Criminal Activity or Errors. |
| 7.6 | You are responsible for reporting your winnings and losses to your local tax or other authorities. |
| 7.7 | You may request withdrawal of funds from Your Account at any time provided that: |
| 7.7.1. | all payments made into Your Account have been confirmed as cleared and none have been charged-back, reversed or otherwise cancelled; |
| 7.7.2. | any Checks referred to in paragraph 5 above have been completed. |
| 7.8. | Once we have approved your withdrawal you must give us sufficient information as to how the funds should be transferred to you. We will attempt to accommodate your request regarding the payment method and currency of your withdrawal. This, however, cannot be guaranteed. |
| 7.9. | We reserve the right to charge a fee amounting to our own costs (including the cost of the deposits) for withdrawals of funds that have not been put into play. |
| 8. Placing a bet or gaming | |
| 8.1 | All transactions will be concluded in the language from which you placed your transaction. |
| 8.2 | It is your responsibility to ensure that the details of any transaction are correct. |
| 8.3 | You can access your transaction history on the Website. |
| 8.4 | We reserve the right to refuse the whole or part of any transaction requested by you at any time in our sole discretion. No transaction is accepted by us until we have confirmed to you that it has been accepted. If you do not receive a confirmation that your transaction has been accepted, you should contact Customer Services. |
| 8.5 | Once your bet is confirmed, you cannot cancel the transaction without our written consent. |
| 9. Collusion, cheating, fraud and criminal activity | |
| 9.1 | The following activities as not allowed and constitute a material breach of the Terms: |
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| 9.2. | We will take all reasonable steps to prevent such activities; detect them and the relevant players; and deal with the relevant players appropriately. We will not be liable for any loss or damage which you or any other player may incur as a result of collusive, fraudulent or otherwise illegal activity, or cheating, and any action we take in respect of the same will be at our sole discretion. |
| 9.3. | If you suspect a person is colluding, cheating or undertaking a fraudulent activity, you shall as soon as reasonably practicable report it to us by e-mailing us. |
| 9.4. | We reserve the right to inform relevant authorities, other online gaming or gambling operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity, and you agree to cooperate fully with us to investigate any such activity. |
| 10. Other prohibited activities | |
| 10.1. | You should not use the Website for any purpose which is considered to be defamatory, abusive, obscene, racist, sexist, discriminatory, or offensive. You must not use any abusive or aggressive language or images; swear, threaten, harass or abuse any other person, including other users, or behave in such a manner towards any Company staff used to provide the Website or Customer Services. |
| 10.2. | You shall not corrupt the Website, flood the Website with information so as to cause the Website to not function, nor use any features which may affect the function of the Website in any way for example (but not limited to) releasing or propagating viruses, worms, logic bombs or similar. Any multiple submissions or "spam" are strictly prohibited. You must not interfere or tamper with, remove or otherwise alter in any way, any information in any form which is included on the Website. |
| 10.3. | You shall use the Website for personal entertainment only and shall not be allowed to reproduce the Website or any part of it in any form whatsoever without our express consent. |
| 10.4. | You must not attempt to gain unauthorised access to the Website, the servers on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or similar. When breaching this provision we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately. |
| 10.5. | We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of the Website or to Your downloading of any material posted on such Website, or on any website linked to the Website. |
| 10.6. | It is prohibited to sell or transfer accounts between players. |
| 11. Closure and termination by us | |
| 11.1. | It is company policy in the interests of security and in accordance with Maltese legislation, that if no transaction has been recorded on Your Account for thirty months (an “Inactive Account”), we shall remit the balance in that account to you. If you cannot be satisfactorily located any funds in that account will be handed over to the Lotteries & Gaming Authority of Malta. Thus the funds are available to the player wishing to withdraw them. |
| 11.2. | Your Inactive Account will be terminated with written notice (or attempted notice) using your contact details. In the event of any such termination by us, other than where such closure and termination is made pursuant to paragraph 11 (Collusion, Cheating, Fraud and Criminal Activity) or paragraph 20 (Breach of the Terms of Use) of these Terms, we will refund the balance of Your Account to you. If you cannot be located, the funds shall be remitted to the relevant gambling authority. |
| 12. Alteration of the website | |
| 12.1. | We may, in our absolute discretion, alter or amend any product offered via the Website at any time for the purpose of maintaining the Website. |
| 13. IT failure | |
| 13.1. | Where unexpected system flaws, faults or errors occur in the software or hardware which we use to provide the Website we will take immediate steps to remedy the problem. |
| 13.2. | We do not accept any liability for IT failures which are caused by your equipment used to access the Website or faults which relate to your internet service provider. |
| 14. Errors or omossions | |
| 14.1. | A number of circumstances may arise where a bet is accepted, or a payment is made, by us in Error. |
| 14.2. | We reserve the right to correct any Error made on a bet placed and re-settle the same at the correct price or terms which were available or should have been available at the time that the bet was placed and the bet will be deemed to have taken place on the terms which were usual for that bet. |
| 14.3. | Neither we (including our employees or agents) nor our partners or suppliers shall be liable for any loss including loss of winnings that results from any Error by us or an error by you. You will forfeit any winnings/losses that result from any such Error. |
| 15. Exclusion of our liability | |
| 15.1. | Your access to and use of the products offered via the Website, is at your sole option, discretion and risk. |
| 15.2. | We will provide the Website with reasonable skill and care and substantially as described in the Terms. We do not make any other promises or warranties the Website, or the products offered via the Website, and hereby exclude (to the extent permitted by law) all implied warranties in respect of the same. |
| 15.3. | We shall not be liable to You in contract, tort (including negligence) or otherwise for any business losses, including but not limited to loss of data, profits, revenue, business, opportunity, goodwill, reputation or business interruption or for any losses which are not currently foreseeable by us arising out of the Terms of Use or Your use of the Website. |
| 16. Breach of the terms of use | |
| 16.1. | You shall compensate us in full for any claims, liabilities, costs, expenses (including legal fees) and any other charges that may arise as a result of your breach of the Terms. |
| 16.2. | Where you are in material breach of the Terms, we reserve the right, but shall not be required, to: |
| 16.2.1. | Provide you with notice (using Your Contact Details) that you are in breach requiring you to stop the relevant act or failure to act, |
| 16.2.2. | suspend your Account so that you are unable to place bets or play games on the Website, |
| 16.2.3. | close Your Account with or without prior notice from us. |
| 16.2.4. | recover from Your Account the amount of any pay-outs, bonuses or winnings which have been affected by any material breach. |
| 16.3. | We have the right to disable any user identification code or password if in our reasonable opinion you have failed to comply with any of the provisions of the Terms. |
| 17. Intellectual property rights | |
| 17.1. | All website design, text, graphics, music, sound, photographs, video, the selection and arrangement thereof, software compilations, underlying source code, software and all other material contained within the Website are subject to copyright and other proprietary rights which are either owned by us or used under licence from third party rights owners. To the extent that any material contained on the Website may be downloaded or printed then such material may be downloaded to a single personal computer only and hard copy portions may be printed solely for your own personal and non-commercial use. |
| 17.2. | Under no circumstances shall the use of the Website grant to any user any interest in any intellectual property rights (for example copyright, know-how or trade marks) owned by us or by any third party whatsoever. |
| 17.3. | No rights whatsoever are granted to use or reproduce any trade names, trade marks or logos which appear on the Website except as specifically permitted in accordance with the Terms of Use. |
| 18. Your personal information | |
| 18.1. | We are required by law to comply with data protection requirements in the way in which we use any personal information collected from you in your use of the Website. We therefore take very seriously our obligations in relation to the way in which we use your personal information. |
| 18.2. | By providing us with the information, you consent to our processing your personal Information for the purposes set out in the Term, for operating the Website or to comply with a legal or regulatory obligation. |
| 18.3. | As a policy the Company will not disclose any personal information to anyone other than those employees that need access to your data to provide you with a service. |
| 18.4. | We will retain copies of any communications that you send to us (including copies of any emails) in order to maintain accurate records of the information that we have received from you. |
| 19. Use of cookies on the website | |
| 19.1. | The Website uses 'cookies' to assist the functionality of the Website. A cookie is a small file of text which is downloaded onto your computer when you access the Website and it allows us to recognise when you come back to the Website. Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of the Website. |
| 20. Complaints and notices | |
| 20.1. | If You wish to make a complaint regarding the Website, a first step should be to, soon as reasonably possible, contact Customer Services. |
| 20.2. | In the event of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim. |
| 20.3. | You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that appears on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation. |
| 20.4. | When we wish to contact you regarding such a dispute, we will do so by using any of Your Contact Details. |
| 21. Interpretation | |
| 21.1. | The original text of the Terms is in English and any interpretation of them will be based on the original English text. If the Terms of Use or any documents or notices related to them are translated into any other language, the original English version will prevail. |
| 22. Transfer of rights and obligations | |
| 22.1. | We reserve the right to transfer, assign, sublicense or pledge the Terms, in whole or in part, to any person, provided that any such assignment will be on the same terms or terms that are no less advantageous to You. |
| 23. Events outside our control | |
| 23.1. | We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Terms of Use that is caused by events outside our reasonable control, including, without limitation, acts of God, war, civil commotion, interruption in public communications networks or services, industrial dispute or DDOS-attacks and similar Internet attacks having an adverse effect ("Force Majeure"). Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event. |
| 24. Waiver | |
| 24.1. | If we fail to insist upon strict performance of any of your obligations or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. |
| 24.2. | A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of the provisions of the Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with above. |
| 25. Severability | |
| 26.1. | If any of the Terms are determined to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, Our original intent. |
| 26. Law and Jurisdiction | |
| 26.1. | The Terms of Use shall be governed by and interpreted in accordance with the laws of England and Wales save for any issues arising in respect to the Maltese licence which will be governed by Maltese Law in the Maltese Courts. |
| 26.2. | The Courts of England and Wales shall have non-exclusive jurisdiction over any disputes arising out of the Terms of Use themselves. |
| 27. Responsible Gaming and Gambling | |
| 27.1. | For those customers who wish to restrict their gambling, we provide a voluntary self-exclusion policy, which enables you to close Your Account or restrict your ability to place bets. If you require any information relating to this facility please speak to Customer Services. |
| 27.2. | We will use our reasonable endeavours to ensure compliance with your self-exclusion. However you accept that we have no responsibility or liability whatsoever if you continue gambling and/or seek to use the Website and we fail to recognise or determine that. |
| 27.3. | We are committed to supporting Responsible Gambling initiatives and encourage you to find information about Responsible Gambling at the websites of the following organisations: |
| Gambling Therapy Gordon House Association |
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| 28. Links | |
| 28.1. | Where we provide hyperlinks to other websites, we do so for information purposes only. You use any such links at your own risk and we accept no responsibility for the content or use of such websites, or for the information contained on them. |
| 29. PROMOTIONAL RULES | |
| 29.1 | Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers, which due to a deposit bonus, enhanced payments, free bets or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, Tower Gaming reserves the right to reclaim the bonus element of such offers and in their absolute discretion either settle bets at the correct odds, void the free bets or void any bet funded by the deposit bonus. In addition Tower Gaming reserves the right to levy an administration charge on the customer up to the value of the deposit bonus, free bet or additional payment to cover administrative costs. We further reserve the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer's identity prior to us crediting any bonus, free bet or offer to their account. |
| 29.2 | All Tower Gaming offers are intended for recreational players and Tower Gaming may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion. |
| 29.3 | Tower Gaming reserves the right to amend, cancel, reclaim or refuse any promotion at its own discretion. |
| 29.4 | All stakes and refunds will be returned within 5 business days after the completion of any promotion. |
| Version 1.3 Version date June, 2010 |
|
Sports Betting Deposit Bonus – 100% up to $100
When you make a deposit into betting, you will receive an amazing 100% bonus on your deposit! Think of all that free money you can use to bet on any sport you want. Football, Tennis, Baseball, Basketball and more! Act Fast! This offer is available for one week only!
T&C:
- The deposit bonus can be found from your sports betting account under active promotions
- Bonus is available from July 21st, 2010 until July 28th, 2010
- To receive the bonus, you must deposit a minimum of $20 up to a maximum of $100
- The maximum bonus given will be $100
- Players must turnover their bonus balance 6 times before they can make a withdrawal
- Players are required to place their bets on Multiple Bets with odds 3.0 or greater for them to be valid for the turnover calculation
- The bonus amount together with your deposit will be put in a separate balance called Bonus balance. This balance will be blocked for withdrawals until you meet the turnover
- This offer cannot be used in conjunction with any other. Once the deposit bonus is accepted, it cannot be canceled.
- Participants must be 18 years of age or the legal betting age in their region
- This promotion is intended to be utilized by recreational gamblers only. Tower Gaming reserves the right to refuse service or payout to any gambler they perceive to have not acted in the spirit of the promotion
- Tower Gaming accepts no responsibility for losses incurred through use of the Bonus
Created: 15/07/2010
Version: 1.0
Time zone: CET
Start time: 21.07.2010 00:00
End Time: 28.07.2010 23:59
