Like all the best things in life, all Tower accounts are free! You can play for free as long as you want. When you're ready to play for Real Money and experience the thrill of getting down to the felt for a slice of cold hard cash, you can Deposit into your account and start playing for Real Money

The following countries are unable to play at Tower Gaming: United States, Turkey and Canada. It is each players responsibility to obey by their own local laws.

We currently offer the following currencies –  EUR, USD, GBP,  CNY, CZK, DKK, NOK, PLN, RUB, SEK and ZAR. Please note that your username and your account currency cannot be changed after you register.

Entering an incorrect password can often result in a 'The login failed' code. As passwords are case sensitive, check to ensure your Caps Lock is off. If your troubles persist, select the ‘Forgot Password’ button and a new password will be issued to the e-mail address as listed on your Tower Gaming account.

At this time you cannot personally change your email address but if you can offer a  good reason for the email address change, please contact support@towergaming.com

Go to the homepage at www.towergaming.com, click on “Play Now” on the right top side and you will be presented with a registration form. Fill in all relevant information and click register. Please note that your username and your account currency cannot be changed after you register. Before submitting your details please make sure you declare that you are over 18 and agree to our "Terms and Conditions".  An activation email will be sent to the email address you have given us during registration. Click on the link in the email to activate your account.

It is great to hear that you are thinking of joining our Affiliate Program. Our program offers you the latest reporting tools, the best marketing and advertising materials and automated tracking devices all designed to create an easy and effective affiliate program. As a Tower Affiliate, we do all the leg work and all you have to do is sit back and earn money.

This really is a great time to join Tower Affiliates. We offer a variety of compensation plans and you will earn money based on each player's casino and poker play. You can read more about our Poker and Casino affiliate programs through the Tower Affiliates website.

If you have not received your activation link, please note that some email services deliver email into a "bulk" or "junk" folder. We strongly advise you to add support@TowerGaming.com to your email client's safe senders list. This will ensure that you do not miss any important emails.

We accept a wide variety of payment options, however which methods are available to you does depend on your country. On your Deposit page you will see the options available to you specifically.

To ensure each method is as easy to use as the next, most of our payment options have the same minimum deposit limits: 10 Euros.

Exceptions: Fundsend has a 25 Euro minimum and PoliNZ has a minimum of 14AUD or 18NZD.

Maximum deposit limits are as high as 5000 Euro for Moneybookers, Neteller, Ukash, Paysafecard, Visa, Mastercard and Coupon Vouchers. For all other payment methods it varies as the limit is set by the payment provider, so please check with your provider on what the maximum transfer amount is.

We only work with the best online payment solution companies ensuring safe, secure and successful transfers. We also work under the policy of giving you access to the funds in your account whenever you like.

• NETELLER - 1-4 Business days
• Moneybookers - 1-5 Business days
• Moneybookers Direct - 1 to 2 business days
• Webmoney - 1-2 Business days
• Visa - 1-4 business days
• Bank Transfer - 1-4 Business days
• Moneta - 1-2 business days

Business days are Monday-Friday. No processing is done on Saturday or Sunday or Holidays. If you request a cash-out on a Friday, which takes one business day, expect it on Monday.

The cash out fee would depend on the method you use.  Please note that in order to use a method for cashing out you do need to make a deposit with it first to register the method as a cash out option.

Any fees that may be associated with your cash out will appear on the cash out page before you finalize your cash out request.

Some credit card issuers maintain a rule that does not allow you to make direct deposits to online gaming sites. You may want to contact your card provider to discuss this matter, or try one of the e-wallet depositing options instead.

You cannot transfer money between personal accounts but you can transfer between the Casino, Sportsbook and Poker in your personal account.

Withdrawals above EUR 2,300 per transaction or cumulative of EUR 2,300 per day require your identity to be verified, we may ask you to send in a combination of documents.

This is due to money laundering laws that we adhere to and also for your and our security for all financial transactions. Unless authorised otherwise, all cash outs must go back to the same method as used for depositing.

We have a number of controls and checks that take place before any withdrawal leaves Tower Gaming and this delays withdrawals by approximately 12 hours. These checks are part of our ongoing commitment to maintaining the security of our customers’ funds. Any other delays will be due to the restrictions imposed by the payments providers.

Tower Gaming uses the most advanced data encryption techniques to guarantee that your information is only available to a select few within the Tower Gaming company. We encrypt all your information using the internationally accepted industry standards SSL encryption algorithms. That means all of your information going back and forth, from your address, to the cards you are being dealt is being protected by the same amount of security a bank would use.

When you place a self exclusion on your account, whether it is for a week or for 6 months, we will be unable to make any actions on your account; this would include cash outs. Your funds will of course remain in your account until it is reopened; if however you wish to cash out those funds please do so and wait for your funds to arrive before requesting the self exclusion on your account.

This error usually refers to a firewall issue. Please ensure that Tower Gaming is listed as a safe site in your firewall settings. Look into any firewall software such as Norton, Mcafee or Windows Firewall to ensure they are not blocking Tower Gaming. You can usually do this through the settings or configuration menu and through their "allowed programs" list. For more information on this issue, please refer to your Firewall provider's user manual or your system administrator.

There are some instances in which the auto-upgrading will not work. Possible reasons are: Local caching and firewall issues, which could prevent the software from performing a correct upgrade.
You may access the most recent version of the Tower Gaming Poker software by going to our poker page and downloading a new version. Before installing this you should uninstall your current faulty version by going to your control panel in windows and choosing the option "uninstall a program", find Tower Gaming Poker in the list and uninstall. After this, install your newly downloaded software.

You will need to ensure that your firewall is set to accept connections to the Tower Gaming Poker servers. You do not have to disable your firewall, but you will need to ensure that your server is set to accept connections to these IP addresses: 200.26.205.0 to 200.26.205.127. Also ensure that ports 80, 433, 8048, and 8049 are open.

1. First Time Deposit Bonuses
   • First time deposit bonuses are only offered to players at the time of their first deposit.
2. Reload Bonuses
   • A reload bonus is like a First Time Deposit Bonus but it is to existing loyal players. Keep an eye on your email to make sure you don't miss any reloads.

From the poker lobby just click on your 'My Account'. From your 'My Account' you can visit your promotions page to see any pending bonuses, as well as view your progress on the loyalty levels rewards program.

Frequent Player Points are awarded in every real money cash or tournament game; you use these points to clear a bonus if you have one active as well as clear extra rewards in the gold coins program. FPP's are your way to growing a bigger bankroll!

If you suspect a player is trying to cheat, please contact us at support@towergaming.com or via Live Chat. You should include the player's nickname and if possible, any hand numbers they may have been involved in. Please send as many details relating to the event as you possibly can and we will take appropriate action.

No other players can know your cards or influence which cards you will get. The cards to be dealt are not determined until the very moment they are sent out, so there is no way to know them in advance (because they don't exist in advance). We only send out information on a need-to-know basis, which means that there is no way to predict any of the cards coming your way or going to other players. All the information sent out is heavily encrypted for further security.

All client funds are held in a separate client trust account at the Bank of Valletta. This is in compliance with the Lotteries and Gaming Regulations of Malta with whom we are licensed. Client funds are completely 'ring-fenced' from corporate funds and are held securely in this way to ensure client funds are held safely and are always available to clients.

When a player goes ‘All In’ at the table the chat is temporarily disabled to avoid anyone from discussing their cards. We understand this may be an inconvenience however it is in place to ensure a fair game.

You can self exclude by going into your Tower Gaming My Account, where you will see the self exclusion tab. When you press the "Block my account" button, you will automatically log out of the Tower Gaming site. Logging back in will then only be possible after the expiry of the access limitation period you selected. Once the time limit you selected for self exclusion is up you can contact Tower Gaming Customer Support to open your account.

Absolutely! We understand how important it is to apply proper bankroll management while playing and we will help in any way we can. From your 'My Account' click on 'Balances'; on this page is the option to enable bankroll protection, there is also a link with information on how it works. While bankroll protection is enabled it will prevent you from playing games that are too high for your bankroll. If you feel tempted to remove the protection but you want to keep it in place, please contact our customer support team and we can lock it in for you.

Your Hand Histories are automatically recorded for you onto your hard drive. From the Poker Software in 'Options' you can click on the hand history tab to see your hand histories; there you will also see the path where the hand histories are located on your hard drive.

In the software 'All in disconnect protection' has been removed due to numerous complaints of players abusing this feature.

When you are at a table, there is a "Note" tab located on the bottom left of the game screen. This feature allows you to make notes on any opposing players by selecting the desired player from the drop down menu (all players seated at your table will appear in your selection). From there, you simply need to type in any comments you wish to make and they will stick with that player regardless of any Player ID changes they may make. In addition to the notes, you are able to apply a color coded label identifying the type of player that they are.

If you see a small color box in the right hand corner of an opposing player's nameplate, there are already notes available to you from a previous entry. This is quite handy since Tower Gaming allows players to frequently adjust their Player alias.

Yes, we allow players the ability to change their Alias (name appearing at the poker tables) every 7 days. You may change it through the 'My Account' tab when you are logged on to Tower Gaming Poker.

Check your Tower Gaming Poker 'Options' tab. The Chat Tab in the bottom right corner of the Table Screen contains an 'Options' Button where you can select 'all', 'alerts only' or 'silent'.
If you are not able to get sound turned on please ensure that you have a valid sound card and your speakers are not set to mute.

While playing just right click anywhere on the felt to receive more table options, you can change the colours of the table and cards to customize a table completely to your preferred colours.

At the moment there is no pop up feature when it is your turn to act, however the table will flash to let you know you have to act.

Yes, from the lobby you can be added to the waitlist of any full table by clicking on the ‘waitlist’ button on the right hand side.

Yes you can, just click on the options setting at the top of the lobby or table; you can fully customize your gaming experience by picking your preferred seat, setting a preferred buy in and setting up auto rebuy.

Yes you can, just click on the options setting at the top of the lobby or table, you can fully customize your gaming experience by setting a preferred buy in, picking your preferred seat, and setting up auto rebuy. If you change the limits you play and your preferred buy in is either above or below the limits please also select if you would prefer the minimum or maximum buy in to be suggested.

Yes we do; just click on the options setting at the top of the lobby or table, you can fully customize your gaming experience by setting up auto rebuy, setting a preferred buy in and picking your preferred seat.

At the moment we do not have this feature; however we will certainly pass on the suggestion to our technical department. To see a list of the various poker hands and how they are ranked please click the following link:

http://www.towergaming.com/online-poker/school/guide/hand-rankings.html

There are a few means of removing chat from your game. If you'd like to mute the entire table, simply adjust your Chat in the drop down menu by selecting, 'Dealer Only'. Alternatively, you can block out chat player by player. To do this, go to the 'Notes' tab in the bottom left corner of the table screen, select the specific player from the drop down listing and choose 'ignore'.

When playing at Tower Gaming Poker tables, or any online poker room, you are connecting to the room via the World Wide Web making your connection key to enjoying a game. For this reason, we highly suggest a higher speed Internet connection to optimize your online gaming experience.

If you become disconnected from the Tower Gaming server and fail to respond within 25 seconds when it is your turn to act in ANY real money and tournament games, your hand will be set to Fold to Any Bet (this will cause you to check if the action is checked to you or fold if there is action to you). In a multi-table tournament, you'll be given more time to reconnect. When your 25 seconds expires, your 60 second Extra Time bank will engage if you have money invested in the pot. At expiry of time in the Extra Time bank, you will be posted folded, except in the case of the final table at which players will be given up to 240 seconds to re-establish connection prior to being folded. You will continue to post and fold until you are re-connected or eliminated from the tournament (whichever comes first).

• Microsoft .Net framework 3.5 Service Pack 1 (or better must be installed)
• Windows XP Service Pack 2 (or better)
• Windows Vista (any)
• Windows 7 (any)

• 1.6 GHz or faster (single core or better)
• 512 MB of RAM
• 1024 x 768 screen resolution with 16-bit color depth
• 60 MB of free disk space for poker client installation
• Dialup connection

• 2.4 GHz or faster (single core or better)
• 1 Gig of RAM on Windows Vista or later
• 1280 x 1024 screen resolution 32-bit color depth (Highest)
• 90 MB of free disk space
• DirectX 9c (or better) video card
• Broadband connection

Especially when playing on multiple tables you can experience a slow down in your connection speed. Having several browsers open, music programs running or downloading files can all slow your computer and/or internet connection, so while playing minimize the amount of other bandwitdh consuming programs. Sharing your internet connection within your household and in your local area can also slow your connection speed, or if your internet service provider is experiencing lags. There is little that can be done in these 2 cases, but making sure that you are not running too many other programs will ensure that your connection is focussed on your tables.

Please find below some helpful tips below to minimize any lagging players may be experiencing at the poker tables:

• Avoid running any file sharing software that can affect data packets being sent from your poker program to our servers.
• Avoid running other poker software at the same time as the software demands a constant data stream.
• Avoid any Internet streaming sites that demand a constant flow of information as this may also affect the speed that your computer can communicate with our servers and lead to freeze-ups and disconnections.
• Make sure your computer has all the necessary updates installed as this may also affect you computer's performance. You can do this by selecting Windows Updates on your Start menu.
• Use the "Disk cleanup" option located in the accessories tray of your desktop to clear old programs that may be affecting the running speed of your CPU.
• Do not have too many poker tables open at the same time. Build it up gradually, one by one, to see how many your computer is comfortable handling.
• If after trying all this you still have issues you can turn off the animation in the software. you can do this by going to Options - Graphics, then uncheck all the Animation boxes.

Currently we do not offer a version of our software specifically designed for the MAC. However, it is possible to employ a PC emulator to enjoy our games*.

*Tower Gaming denies any and all liability for any loss or damages, however caused, that any User may suffer as a result of the running of the Tower Service on a MAC operating system as this Service was not designed to run on MAC.

If you are connected to the game server when it is your turn to act in any real money ring or tournament game, and you timeout by not acting within the allowable 25 seconds, your hand will be set to 'Fold to Any Bet' (this will cause you to check if the action is checked to you, or fold if there is action to you).

In a multi-table tournament, you'll be given more time to reconnect and when that time expires, your Extra Time will engage if you have money invested in the pot. At expiry of time in the Extra Time, you will be folded, except in the case of the final table at which players will be given up to 240 seconds to re-establish connection prior to being folded.

In order to fit the game window to fill your screen you will be required to adjust your screen settings using the instructions below:
Changing Screen resolution:

1. Go to your desktop and double-click "My Computer"
2. Double-click "Control Panel"
3. Double-click "Display"
4. Choose the "Settings" tab along the top
5. Adjust your "Screen Area" (resolution) to 800x600
6. Adjust your "Colors" to "High Color (16 bit)"
7. Press OK
8. Try running Tower Gaming again

Please ensure that you have a valid sound card and your speakers are not set to mute. Check to see that you have sounds selected via the Tower Gaming 'Options' tab. The Chat Tab in the bottom right corner of the Table Screen contains an 'Options' Button where you can select 'all', 'alerts only' or 'silent'.

The "Last Hand" button is located below the current hand number and can be clicked to provide an immediate review of the previous hand. You will also find the Hand History in text format, in the folder where you installed Tower Gaming Poker located within your personal computer files.

Players using offensive language on the chat tool will be subject to a chat warning or a revocation of their chat privileges. Chat that is not permitted on Tower Gaming includes (but is not limited to) profanity, begging, solicitation, chat flooding and advertising. To ensure fairness within the games we only allow for English chat at the tables.

A ticket represents the starting fee of a tournament. Instead of paying the fee when playing the tournaments you can, if you have one, enter using a ticket. Tickets are often awarded as part of promotions or to the winners of satellite or qualifier tournaments.

Tournament tickets are assigned to your account and are are non-transferable. Cash prizes are not awarded as an alternative to tickets.

This is a non-scheduled tournament for a small number of players. Sit & Go tournaments are available 24/7. They start as soon as all available seats are filled.

For certain tournaments, players are allowed to boost their stack size by re-buying in. This option is called a "re-buy" and tournaments that allow re-buys are called "re-buy tournaments".

When a player re-buys, he pays the buy-in (without the fee), and his stack size increases by the amount of starting chips. Re-buys are done in the tourney specific lobby or in a dialogue box when the player has run out of chips

You can re-buy when your chips are less than or equal to the starting stack size, within the re-buy period. Re-buys are done in the tourney specific lobby or in a dialogue box when the player has run out of chips.

An Add-on is an additional re-buy at the end of the re-buy period. At the end of the re-buy period, all players will be given the option to pay the buy-in again, and boost their stack size. This option is available to all players who are still in the tournament, regardless of their stack size.

An Ante is a forced bet in which each player places an equal amount of chips into the pot before the deal begins. This amount is usually a small bet or a percentage of the blinds.

The ante was another item about which we received many suggestions. Antes have been added to tournaments to increase the pot size. Players stated they wanted to be able to play for bigger pots, and now you can.

This is a style of game in which play continues at the same level for as long as there are players at the table. Blinds will not increase so you can play the same strategy for as long as you like.

At this time some Sit and Go tournaments do not properly filter when using the advanced filter option in our tournament lobby, our technical team is working to resolve this matter.

Please be assured that all your favorite tournaments are still available in the unfiltered tournament list.

Some players running on Windows XP are experiencing issues accessing the Tower Gaming software. When opening the software, you may see a pop up that informs you the connection has failed and is retrying. If you continue to have trouble accessing the software after a few tries, you may need to obtain the latest service pack for Windows XP. Service packs keep your operating system (Windows XP) up to date.

For instructions on how to obtain the latest Windows XP service pack visit Microsoft Support at: http://support.microsoft.com/kb/322389

Please install Vista Service Pack 1 or hotfix from Microsoft. This will solve graphical problems while playing poker for long periods of time.

Download hotfix: http://support.microsoft.com/kb/932406
Vista Service Pack 1: http://support.microsoft.com/kb/935791/

Players on Vista can find the notes they made on other players at

C:\Users\USERNAME\AppData\Local\TowerGaming\Notes

Most likely, you do not have the latest version of Flash, which is a web application required to display the games. You can download the latest version here - http://www.adobe.com/flashplatform/

In addition to user friendly and helpful interfaces in the actual games, all games have their own game rules which can be viewed by clicking the Game rule button displayed above any open game, or prior to playing a game just visit our Casino School for all the rules on your favourite games.

Also, remember that you can play any game in Play for fun mode to check how things work.

A wagering requirement is how much you have to play before your bonus money is available for cashing out. If your wagering requirement is 5x, then you have to wager 5 times the deposit & bonus amount before you can cash out.

Note: If you choose to cash-out before you have met the wagering requirement, you will forfeit your bonus money and any money won using that bonus money.

Yes, we have bonuses for our Casino players. You can receive a first time deposit bonus with the very first deposit you make into your Casino account and monthly reward bonuses every month after your first deposit month. You can find out more about the Bonuses by visiting our Casino Promotions page.

Simply by playing at our Casino games you earn comp points, for every 100 comp points you earn 1 Euro cash. You can redeem your comp cash on the casino home page when you have collected at least 200 points. To find out more visit our Casino Loyalty Programme.

We do not have a minimum stake limitation, while the maximum stake depends on the event(s) you are betting on. If you try and place a bet and the amount exceeds the maximum limit you will receive a message telling you the amount that you are allowed to place on the bet.

Sometimes we get new information that affects what a fair outcome on a bet will be. When that happens, we adjust the odds accordingly. In case you wanted to bet a maximum stake, this will be recalculated depending on the new odds.

Single bet: The simplest one, where you place a bet on only 1 outcome of 1 event. You will win ODDS x STAKE.
Multiple bet: Add more than one selection to the betting slip and place your stake on the multiplied odds. Your multiple bet will we won if all the results are in favor of your selections. You will win MULTIPLIED ODDS x STAKE.

The maximum number of selections we allow in a multiple bet is 10.

No. For single bets you can put as many selections as you wish in the betting slip.

Handicaps are types of bets where special conditions are set for declaring the winner of an event for betting purposes - regardless of the real outcome of the game.
Asian Handicap is a form of betting where one of the teams, the underdog, is given a head start in order to balance a match. This means that they are given a virtual lead in the match, while the favorites are given the equivalent minus handicap, for instance -0.5 and 0.5.

If you place a bet on -0.5, you will win the bet only if your team wins.

If you place a bet on 0.5, you will win the bet only if your team wins or the match ends in a draw.

1x2 with Handicap (3-way handicap) is a form of betting where the draw outcome is possible, giving you 3 potential bets.
Example:

1x2 with handicap (-1) - you place a bet on home and the match finishes 1-0. After you include the parameter into the score, the final score will be 0-0. This means you have lost your bet. In order for you to win the bet the match must finish with a home win by at least 2 goals;

1x2 with handicap (-1) - you place a bet on draw and the match finishes 2-0. After you include the parameter into the score, the final score will be 1-0. This means that you have lost your bet (the match didn't finish in a draw). In order for you to win the bet, the home team must win the match with only one goal difference;

1x2 with handicap (-1) - you place a bet on away and the match finishes 2-1. After you include the parameter into the score, the final score will be 2-2. This means you have lost your bet. In order for you to win the bet, the match must finish with an away win or in a draw.

In Asian Handicap/Over Under with integer parameters bets can end up having a canceled status, besides won or lost.
Example:

If you place a bet on Asian Handicap 0, the bet will be canceled and you will receive your stake back if the match ends in a draw;

If you place a bet on Asian Handicap 1, the bet will be canceled and you will receive your stake back if the away team wins with only one goal difference;

If you place a bet on Over Under 2, the bet will be canceled and you will receive your stake back if the number of goals scored in the match was 2. In over under bets which team wins doesn't matter. The decisive criteria are the number of goals that has been scored.

In Asian Handicap/Over Under with mixed parameters bets can end up having other outcomes than won or lost: half won and half lost.
Example:
Asian Handicap 0.25 is a combination between Asian Handicap 0 and Asian Handicap 0.5.

If you place a bet on AH 0.25 (home) and the match finishes in a draw (0-0, 1-1, 2-2, etc.) your bet will be half won;

If you place a bet on AH -0.25 (home) and the match finishes in a draw your bet will be half lost.

Asian Handicap 0.75 is a combination between Asian Handicap 0.5 and Asian Handicap 1.

If you place a bet on AH 0.75 (home) and the away team won by one goal difference (0-1, 1-2, 2-3, etc.) your bet will be half lost;

If you place a bet on AH -0.75 (home) and the home team wins with 2-1, your bet will be half won.

Over Under 2.25 is a combination between Over Under 2 and Over Under 2.5.

If you place a bet on Over 2.25 and in the match there are 2 goals scored, your bet will be half lost;

If you place a bet on Under 2.25 and in the match there are 2 goals scored, your bet will be half won.

In case you have a half lost bet, this means that we will return half of your stake back, the other half being lost. The new odds will be automatically be set to 0.5.

In case you have a half won bet, this means that we will return half of your stake back, the other half being won at recalculated odds: [(ODDS+1)/2]*STAKE/2

There are various reasons why bets are canceled. In our system we settle bets as canceled in 2 situations:

When a match wasn't completed (consult the special rules on each sport);

On Asian Handicap and Over Under with integer parameters.

Login to your sportsbook account and click on "My Sportbetting Account". There you will be able to see all you transactions (bets, deposits, withdrawals, bonuses).

We will register the results as soon as we have received official lists with confirmed results. You can see the final results in the Ticket details of each of your bet when they are settled.

In calculating winnings, we take as reference EU odds. UK and US odds are only for presentation.

We do, on your first deposit to your Betting account you are eligible to receive our first deposit bonus. Our Betting Manager, Oliver, also likes to host other special promotions, please check our Betting Promotions page often to ensure you do not miss out!

The changes aren’t all done! We have answered as many of your requests as possible in the past month, but we aren’t finished yet! The survey will remain open until the end of November, so please get all your Tower friends and anyone you know who plays elsewhere to fill in that survey so that we can make things even better! A draw will be held in December, and the winner will be contacted by email first. Once we have taken care of the formalities we will post the winner on Tower Nation http://nation.towergaming.com/. 

If you have already taken the survey but have other comments and suggestions, please contact our support team anytime at support@towergaming.com.

There is nothing to worry about during our upgrade. To make it as easy as possible, we will move your balance into our new system and it will be ready for you to use when the upgrade is completed. Your money will remain securely within the EU at all times.

The points earned on Ongame’s system were used for previous rewards and therefore have no value outside of Ongame’s system. Our new system will award you in a much better way using Frequent Player Points for your play. The awesome thing about Frequent Player Points is that they can be used to clear bonuses and over 50 levels of loyalty level rewards simultaneously, which means you get double the value!  

Our new Rewards system is much more generous and flexible than the old one and we still have all our great Tower Freerolls, a whole load of new guaranteed tournaments and prestigious live event qualifiers, and customized rewards for VIP players. If you have questions about the new rewards, please feel free to contact us and we will explain how you can make the highest possible rewards for your play.

In order to move you over to the new system, anyone with a partially completed bonus will receive payment on the completed portion of their bonus on November 9^th. Please check your ‘upgrade transaction history’ page for the details. Stay tuned to your email for great re-launch bonuses!

After the software upgrade the old tournament tickets cannot be used. We have refunded their cash value into your account. Please check your ‘upgrade transaction history’ page for the details.

We understand that this is a big change, and after all big changes time is needed to readjust. We went in search of the things you asked for and believe this is the best way to deliver on these. We can now offer you more methods for deposits, faster cashouts, awesome new features like auto rebuy, waitlists and easy to understand promotions on an even better rake system. Our support team is standing ready to help you navigate your way around our new software, or check out our new and improved FAQ section for answers to the frequently asked questions.

We have worked hard to keep most of your favourite Tower promotions exactly the same. Check out our promotions page for all the details on our special promotions. We haven’t just kept the old promotions; we have added a huge amount of new guaranteed tournaments, Gold Chip and Gold Card Promotions to keep your experience entertaining and profitable.