If your problem is not described or answered by other answers, please contact our Support team at support@towergaming.com or via Live Chat with the following information:

1. The date and time that you were trying to play.
2. The type of game you were trying to access.
3. The operating system you are using.
4. The web browser you are using.
5. At which stage of accessing the game you had problems.
6. Any error messages you saw.
7. Your internet connection speed.