Safety and FairnessWe would like to reassure you that the algorithms used to generate cards on our site are completely random. Our games are developed using the same Sun Microsystem's SecureRandom function for Java. The random number generator and the shuffle have been designed by a PhD in Mathematics. The software we use to randomize deals has been thoroughly tested and reveals no bias or predictability, and has been approved by eCOGRA. Can players determine which cards they will be dealt? No other players can know your cards or influence which cards you will get. The cards to be dealt are not determined until the very moment before they are sent out, so there is no way to know them in advance. We only send out information on a need-to-know basis, which means that there is no way to predict any of the cards coming your way or going to other players. All the information sent out is also heavily encrypted for further security. What should I do if I suspect players of cheating? If you suspect a player is trying to cheat, please contact us at support@towergaming.com or via Live Chat. You should include the player's nickname and if possible, any hand numbers they may have been involved in. Please send as many details relating to the event as you possibly can and we will take appropriate action. Does Tower Gaming use Algorithms? The algorithms used to generate our cards on our site are completely random. As we all know, the popularity of online poker has been rapidly increasing. With that success, there are many more inexperienced players on online poker sites. These players are not as familiar with the statistical aspect of poker and therefore, they end up chasing hands that a regular player would know were long shots. Due to the sheer number of hands being played on our site at any given time, these players are more likely to catch those lucky cards on the turn or the river and the more experienced players will in turn see more bad beats. It is not that the servers are flagging people or picking the winners at random, it is that realistically some of these hands should not be played and therefore the outcome can be surprising. At the Tower Gaming casino, we can assure you that the chances of winning are consistent with the odds expected of each individual game. |
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